Understandably, personalized items cannot be accepted for return unless there is a manufacturing error or defect. If there is a quality issue with your order, you may return it in new condition for a prompt exchange for the same item. All exchanges must be made within 30 days of receipt.
Please email us at firstname.lastname@example.org prior to returning your item for a return authorization. We want your order to be made just the way you want it! Please review your personalization information before submitting your order. Check spelling, dates and names carefully. You are welcome to email us at email@example.com if you have questions about personalization before placing your order.
We are not able to accept cancellations or changes to orders once they are placed, as they are immediately prepared for production. NOTE: Signature Circuitry reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material. During our busy holiday season we try our best to guarantee your gifts will arrive on time, but due to high volume and unexpected circumstances beyond our control, there might be a slight delay in delivery of your order. No refunds can be issued for orders delayed (either shipping cost or merchandise value) due to adverse weather conditions or any unforeseen circumstance that may affect Signature Circuitry or any of our carriers. Thank you for understanding.